FAQ

The most important questions all gathered in one place.

Servers

On FRIDAY servers, wipe is every Friday at 14:00 UTC+3. On MONDAY servers, wipe is every Monday.
Check the map rotation on the server website or in the server console.
No. Please use a regular mouse.
Check your internet connection and try again later.
Go to the report page and fill in the form with required information.
RustArena uses official Rust servers focused on fair gameplay and performance. Cracked servers are not supported.

Recommended binds: W/A/S/D movement, Space jump, Ctrl crouch, Shift sprint, R reload, E use, Tab inventory.
You can configure friend-related commands in the server console.
Teleport-related commands can be configured in the server console.
Additional commands are available in the server console.

Voting opens closer to wipe. Check your server timer and try again when voting is available.
Update your Rust client in Steam and reconnect to the server.
The server is updating. Please wait a few minutes and try again.
Bot ban is not a ban. You can play on other servers.
Send the exact error message and your Steam ID to support@rustarena.com.

Check purchase history and make sure you are logged into the correct account.
Make sure you are connected to the correct server and try again after relogging.

Check purchase history and make sure you are logged into the correct account.
Check purchase history and make sure you are logged into the correct account.
Check purchase history and make sure you are logged into the correct account.
Check purchase history and make sure you are logged into the correct account.
Transfers are handled manually. Contact support with both account IDs and your purchase list.
Promo codes are announced on our Discord and social channels.